DOMESTIC DELIVERY - UK
All UK deliveries are mailed via Royal Mail with signed postage. Please make sure you or someone you know will be present your delivery address to accept your delivery. If no one is available to accept the package, the postman will leave a note card to call and schedule for a re-delivery or pick up service.
UK Standard Shipping 3-5 working days £4.50
UK Next Day Delivery next working day £7.50
All international orders are shipped via DHL Express and delivered within 3-5 business days. For the rest of the world 5-7 days. Please note that we are not responsible for any delays caused by weather conditions and/or customs delays, or any other exceptional context (eg - Coronavirus). International orders are shipped via signature required so please make sure someone is present to accept delivery or reschedule delivery for another date.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries along with any applicable custom/duty fees.
OUT OF STOCK ITEMS
If an item is out of stock and still available to be purchased you can expect delivery in 10 - 14 days, a pop-up should automatically be shown on our product page after selecting colour/size.
Standard Shipping 10-14 working days
USA - £3.99
CA - £3.99
Australia - £3.99
UAE - FREE
ROW - FREE
The above times are estimates given to us by our couriers. Please note, working days do not include weekends or bank holidays.
For international orders, please note we are not responsible for any customs charges that may occur. If you are based in the European Union, please be aware of the new customs charge before purchasing. If you refuse this charge, you will not be refunded the shipping cost when we receive the parcel back to us. You will also be responsible for the return of this parcel, please make sure you are aware of the new charges before purchasing.
Order before 4:00pm GMT Monday to Friday and your order will be dispatched the same day.
Note: Delivery times may take longer around Bank Holidays & Public Holidays (Christmas, New Year etc).
If you have any questions, please contact us at firstname.lastname@example.org